Powerful Workflow Management- SmartFlow

Why SmartFlow?

While your Service Advisors are running back and forth to the bays, they could be selling more work with SmartFlow Digital workflow management, communication, and our task manager. It saves you time, and we all know time is money.

The Business Control Panel allows you to measure your shop performance based on AutoVitals' best practices and KPIs so you can see exactly how things like motorist research time, inspections sent, and more effect your ARO.

Learn More About Why You Need WorkFlow

Digital Vehicle Inspections

Digital Vehicle Inspection Auto Repair Shop Management Software is included

Industry-leading photo editor makes it easy for your technicians to perform great inspections

Internal chat and conversation center makes it easy for your technicians and service advisors to communicate

Technician Dispatching

Service Advisors manage technicians from the counter

Service Advisors can easily see available technician time so they can properly schedule work.

Easily measure technician idle time to ensure that your shop is running at peak efficiency.

The Business Control Panel

Data on every influential KPI so you can run a data driven shop.

The Business Control Panel makes it easy for you to measure your shop's performance

Transform shop meetings into emotionless, data-centered team check ins to measure performance.

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See How SmartFlow Transformed Jimmy's Automotive Center

Challenge

Questions, phone calls, walking back and forth from the counter to bays. These interruptions that shop staff encounter all lead to unproductive minutes and lost dollars. With SmartFlow, you can gain those dollars back.

Goals

Jimmy’s Automotive Center (Ashville, NC) wanted to increase shop revenue by managing workflow digitally, improving digital communication between techs and the service team, and by diligently tracking their KPI’s in one spot to properly audit processes and procedures.

Solution

SmartFlow features digital workflow management, tablet-communication, and a task manager to help prioritize work and save time. With these great features, Jimmy’s Automotive Center is able to use the Business Control Panel to track key metrics and better refine their processes.

Results

ARO, hours billed, and SA efficiency all increased by over 25% in less than a year after starting with SmartFlow. By freeing more time for his Service Advisor, Jimmy also saw upticks of over 50% in other areas like the number of canned jobs sold and returning customers.