BayIQ Announces Integration with AutoOps’ Online Scheduling Tool

San Diego, CA – December 10, 2024: BayIQ, a leading provider of loyalty rewards and automated marketing software for the independent tire and automotive repair industry, has announced its integration with AutoOps, the premier online scheduling tool for auto repair shops. This integration offers a seamless experience for both shop owners and their customers, driving more visits and increasing revenue.

The collaboration combines BayIQ’s loyalty rewards program with AutoOps’ intuitive scheduling capabilities to deliver significant benefits such as:

• Enhanced Appointment Management: Inside the AutoOps online scheduling tool, service advisors and managers can now see if a customer has available BayIQ rewards. This information will also automatically sync with the shop’s point-of-sale system, streamlining operations and improving customer interactions.

• Personalized Scheduling Experience: When customers in the BayIQ rewards program schedule an appointment online through AutoOps, the system will recognize their details and display their available BayIQ rewards dollars. This visibility incentivizes customers to return for service, knowing they can redeem their rewards.

Jennifer Thronson, COO of BayIQ, shared her excitement stating, “Integrating BayIQ with AutoOps brings added convenience and value to both shops and customers. Shops can now effortlessly use loyalty data to drive visits, while customers enjoy a seamless scheduling experience that highlights the benefits of their rewards program.”

By integrating BayIQ’s rewards data into the AutoOps platform, shops can provide a better customer experience while increasing appointment bookings and revenue. This collaboration ensures every interaction is tailored and rewarding, fostering long-term customer loyalty.

Steve Fafel, Co-Founder of AutoOps, added, “Our goal is to make it as simple as possible for customers to get the service they need. By integrating rewards into the scheduling experience, we’re giving customers an effortless way to get more value from every visit.”

About BayIQ

BayIQ, a SaaS company powered by AutoVitals, provides automated marketing software to the independent tire and automotive repair industry, addressing each critical marketing function. BayIQ’s loyalty rewards program, combined with key features like automated service reminders, email and text message marketing, appointment scheduling, and online reviews, gives dealers the tools needed to increase car count and average repair orders by building customer loyalty. Learn more at www.bayiq.com.

About AutoOps

AutoOps is the leading online scheduling tool for auto shops—fully customizable and seamlessly integrated with the industry’s top shop management systems. With features such as bookings via Google, overflow and after-hours call coverage, automatic upselling of declined work, and abandoned appointment tracking, AutoOps enables shops to provide the modern scheduling experience that today’s customers expect.

For more information on how BayIQ and AutoOps are transforming appointment scheduling for auto repair shops, contact:

Jennifer Thronson 
Chief Operating Officer
[email protected] 
(480) 752-0310