Challenges Before AutoVitals
Before signing up with AutoVitals, Aspen Auto Clinic used Tekmetric’s shop management system and internal digital vehicle inspections. Tatiana Birkes, the General Manager at Aspen Auto Clinic, knew there was room to improve their inspection process.
Inconsistent Inspections
“Tekmetric’s inspections did not cut it. Too many times a day, I had to take a ticket back to a technician.” This resulted in inefficiencies and inconsistencies across Aspen Auto Clinic’s six locations.
Confused Customers
“The pictures were fine, but there was no ability to edit them. So, I would get a lot of questions from customers like, ‘What am I looking at?’. That is why we moved to AutoVitals.”
After AutoVitals
In October 2023, Aspen Auto Clinic signed up their pilot location with AutoVitals. Not long after implementing AutoVitals, a customer claimed that Aspen Auto Clinic had left a drain plug out, resulting in engine failure. Thanks to AutoVitals inspections, Aspen Auto Clinic had proof that they had properly maintained the vehicle and won the lawsuit. After that experience, Aspen Auto Clinic signed up all six of their locations with AutoVitals.
Aspen Auto Clinic uses AutoVitals digital vehicle inspections, workflow management, and reporting alongside Tekmetric’s shop management system.
32% Increase in Revenue
Aspen Auto Clinic’s weekly revenue increased by 32% after implementing AutoVitals’ digital vehicle inspections.
Efficient Inspections
Inspections are done right the first time, eliminating back and forth between the service advisors and technicians.
23% Increase in ARO
AutoVitals detailed and educational inspections helped Aspen Auto Clinic increase their average repair order by 23%.
Customer Satisfaction
“Customers are absolutely blown away with AutoVitals’ inspections.”
AutoVitals Solutions Used By Aspen Auto Clinic
Paperless work order management proven to increase your shop’s capacity without adding technicians or bays.
Industry-leading digital inspections increase your shop’s approval rate and average repair order value.
Track over 60 performance indicators to make data-driven decisions and increase your shop’s profit potential.
